Mr. Mike Pullen, a senior executive and information technology (IT) leader at CGI Federal, has a proven track record and more than 30 years of industry, technical and management expertise. In his role at CGI Federal, the wholly-owned subsidiary of one of the largest IT and business consulting services companies in the world, Mr. Pullen brings insights-driven, outcomes-based solutions that help federal agencies deliver mission critical results.
When reflecting on his career path that led him to CGI Federal, Mike Pullen notes, “Earlier in my career, I had the opportunity to contribute to the growth of a large consulting firm’s federal practice, where I worked as the project manager overseeing the testing of a biomedical services software application for a non-profit humanitarian organization. Eventually, I took over the leadership of their healthcare program management office (PMO), where I was responsible for all healthcare business development efforts, including capture, proposal, procurement and contract support. Over time, I received a promotion to serve as the consultancy’s Indefinite Delivery, Indefinite Quantity (IDIQ) Contracts Strategic Advisory Leader as I continued to develop relationships, increase trust and grow the value of the organization’s federal practice.”
The Maverick of Government Consulting
For the past eight years, Mike has been a Vice President, leading CGI Federal’s IDIQ Strategic Solution Center (ISSC) and managing the marketing, business development and day-to-day operations related to using, leveraging, influencing and expanding the organization’s contract vehicle portfolio. On the experience of overseeing CGI Federal’s IDIQ contracts and proposals, Mike says, “I’m proud to drive successful growth within our contract vehicle portfolio to elevate our performance and help bring in over $2B worth of work through contract vehicles.”
Mike has established a wide and trusted network thanks to his collaborative approach to engagement with government and industry. His focus remains on initiatives to strengthen the connections between industry and government. To build his network, he participates in a number of business associations, including the Coalition for Government Procurement (CGP) and the American Council for Technology and Industry Advisory Council (ACT-IAC). Additionally, Mike continues to provide strategic leadership and help transform communications and transparency across government by working with Governmentwide Acquisition Contracts (GWACs), the NIH Information Technology Acquisition and Assessment Center (NITAAC), the General Services Administration (GSA), and many other organizations. He also has been in charge of several associations’ working groups for new contract vehicles to examine how to more effectively evaluate potential suppliers with useful scorecards, enhanced evaluation standards and more impartial approaches to decision-making for awards. Mike engages frequently in tradeshows and other industry events to help people understand federal agency regulations, acquisition requirements, contract management processes, and partnership opportunities for small businesses. In addition, Mike also maximizes opportunities to support non-profits. For instance, Mike said, “I am the Chairman of the Board at Empowering Action, an international non-profit headquartered in the Dominican Republic that works to change how the world sees poverty and how to help underprivileged individuals in leveraging available resources in order to thrive. Empowering Action works primarily in third-world countries, and I hope we see individuals implement concepts that can positively impact their lives and the lives of those around them.”
A Dedicated Partner for Federal Agency Modernization Solutions
Incorporated in 1976, CGI has supported the U.S. federal government in delivering on its critical mission with end-to-end services of strategic IT and business consulting, systems integration, and managed IT and business process services. The company’s subsidiary, CGI Federal, where Mr. Mike Pullen drives all aspects of the IDIQ process, enables U.S. federal agencies to complete digital transformations and create tailored approaches by leveraging their proximity model around specific client locations and with delivery centers based in communities across the U.S. This model generates high-quality IT jobs, boosts local economies and provides in-person services near their clients to strengthen project success.
CGI Federal has nearly 7,000 professionals supporting defense, civilian, healthcare, justice, intelligence and international affairs missions. Partnering with over 100 U.S federal agencies, their federal mission expertise encompasses defense, environment, financial management, health and human services, homeland security, housing and intelligence. The team provides insights and creates solutions customized to the objectives of their federal agency customers by utilizing a strong grasp of their distinct missions and ambitions. They successfully oversee the beginning, middle and end of complicated government agency reforms. Moreover, as the federal government’s demands continue to grow, and customer experience expectations continue to rise, they are focused on implementing innovative business models and solutions to drive efficiency and effectiveness on behalf of government entities.
At CGI Federal, Mike fosters a safe space for those who work with him to achieve or fail and encourages people to learn from and grow from their experiences by thoughtfully mentoring future leaders. This helps establish a healthy work environment at CGI Federal and drives creativity. Mike noted, “I found that failure acts as a stepping stone and promotes greater growth than success, which in turn supports more creativity and invention. We need to allow innovation to flourish by respecting professionals, trusting experts to know what they are doing in their area of specialization, leaving room to pivot and try new approaches, and demonstrating patience throughout the process of discovery.”
Tackling the Key Challenges
CGI Federal strives to empower members, the term used by the organization to describe employees, to take action in the market. With an ever-changing environment, Mike manages within the conditions and constraints facing federal agencies and encourages his team to monitor and adjust accordingly. Moreover, CGI Federal supports mission critical infrastructure and procedures while promoting digital transformations and effective integrations to help the federal government comply with new rules and guarantee that cutting-edge technologies are swiftly acquired and implemented.
For instance, numerous government agencies have systems that are over 20–30 years old, and they want to update the technology to newer systems, utilizing organizational change management best practices and services to ease the transition process and facilitate adoption of the new systems. CGI Federal offers these end-to-end services while also providing expertise to optimize the user experience and protect against cyber threats. In addition, Mike Pullen’s contract vehicle portfolio helps agencies understand innovative technology implementations, execute the change to new systems faster and take advantage of potential cost savings throughout the process. Ultimately, these services address fundamental issues for federal agencies that need to adapt to evolving requirements and threats.
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