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Home The Most Admired People in Consumer Goods Industry 2024_Cover
Jad Karam | CEO & Co-Founder | PawPots | The Inc Magazine

Jad Karam: Committed to delivering healthy, nutritious, and personalized pet foods

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Jad Karam, a tech leader, innovator, and inspiring entrepreneur often recognized as a trendsetter in the pet food industry, is the co-founder and CEO of PawPots, a pioneering pet wellness brand. Jad is a proven leader with significant expertise in software engineering and a degree from Polytechnique Montréal that has helped him develop strong problem-solving skills and a knack for innovation. An MBA from ESA Business School further provided him with strategic thinking and business acumen. Jad is renowned for successfully spearheading numerous projects and holding notable positions for giant brands worldwide. This experience has been invaluable in understanding market dynamics, consumer behavior, and the importance of building strong relationships.

PawPots

Dedicated to providing fresh, healthy food for dogs and cats, PawPots came into existence in 2018. Jad started this company from home with a commitment to using natural, human-grade ingredients and adhering to the strictest guidelines for food safety and nutrition. Over the years, he successfully scaled it in 2 countries with 15+ employees and reached 700+ paid subscribers. The sole mission of PawPots is to enhance pets’ health and well-being through high-quality, nutritious meals.

The Key Inspiration Behind Establishing PawPots

Seven years ago, Jad adopted Stark, who quickly became a cherished member of his family. He wanted to give him the best possible lifestyle, starting with his diet. Like many pet parents, Jad initially picked up a bag of dry food from the supermarket. However, after a few weeks, he began to wonder if this highly processed food, full of chemicals and preservatives, was truly healthy for Stark.F

Soon Jad found that these ingredients could lead to chronic diseases such as cancer, allergies, and obesity, resulting in expensive vet bills. After considering how uncomfortable it would be for people to eat processed, dry food daily, he thought there had to be a better option for the pets.

This realization inspired the creation of PawPots. The vision was to offer pets nutritious, high-quality meals that promote their health and happiness. Since its inception, PawPots has evolved into a mission-driven company dedicated to revolutionizing pet nutrition and enhancing the well-being of pets everywhere.

Passionate to Enhance Pet Health and Wellness

Jad’s own experiences as a pet parent sparked his passion for enhancing the health and well-being of pets. He saw firsthand the positive impact that proper nutrition made on his pets’ lives. This insight inspired him to learn more about pet nutrition and health, ultimately leading to the creation of PawPots.

At PawPots, this passion drives Jad daily. It influences his commitment to sourcing the best natural ingredients and ensuring the food meets the highest standards of safety and nutrition. It also fuels innovation and dedication to educating pet parents about the benefits of a healthy diet. Every day, his goal is to enhance the well-being of pets through nutritious meals and exceptional service.

The Detailed and Rigorous Process of Production at PawPots

PawPots has a meticulous and user-friendly process to develop and personalize pet food products, ensuring each meal is tailored to the unique needs of every pet. It all starts on the website, where the customer fills in the pet’s profile, selects the recipes, and chooses the delivery frequency. Subsequently, using this data, the proprietary algorithm creates a customized meal plan specific to each pet, taking several factors like the pet’s life stage, calorie needs, and allergies into consideration.

PawPots then delivers these meals, pre-packed in daily portions, ready to be opened and served. By following this meticulous and rigorous process, PawPots ensures that pets eat wholesome, delectable, balanced, and personalized meals.

Fostering a Culture of Innovation and Growth

Jad invests in cutting-edge equipment and software to boost efficiency and performance management by setting clear goals and encouraging achievements. PawPots’ flexible work environment fosters creativity and productivity by striking a balance between freedom and accountability. The company dedicates significant resources to R&D across all aspects, including nutrition, product development, packaging, and our user-friendly web platform. This holistic approach ensures they continuously enhance their products and services, making it easy for customers to access the services the services they offer.

The Latest Industry Trends

According to Jad, the pet food industry is being shaped by several significant trends that will influence its future.

  • Sustainability and Eco-Friendly Practices: The demand for sustainable, ethically sourced ingredients and environmentally friendly packaging is rising.
  • Technological Advancements: Innovations such as AI and data analytics are enhancing precision in nutrition and supporting the development of personalized pet care.
  • Humanization of Pets: Pets are increasingly treated as family members, driving demand for premium products and luxury services.
  • E-commerce and Omnichannel Strategies: The rise of e-commerce platforms is prompting brands to develop omnichannel strategies to cater to both online and in-store shoppers.

Moving Towards 100% Carbon-Free and Zero Waste

Sustainability is incredibly important in the pet food industry, especially as more people are looking for eco-friendly options. At PawPots, there is virtually no waste in the supply chain, and no food waste occurs during the production process. The packaging used has a much smaller footprint compared to traditional dry food bags. While they are not yet 100% carbon-free or plastic-free, they’re committed to getting there.

Jad personally believes that every small step towards sustainability counts. This belief drives him to continually enhance environmental practices and create a healthier planet for pets and their parents.

The Significance of Jad’s Previous Roles

Jad’s solid background in software engineering equipped him with strong problem-solving skills and strategic thinking, essential for leading PawPots. His MBA provided a deep understanding of market dynamics and consumer behavior. Working on two startups gave him invaluable insight into building a business from scratch. Leadership positions in multinational companies across London, Saudi Arabia, and Canada honed his ability to manage diverse teams. Additionally, participating in various accelerator programs allowed him to benefit from the mentorship of industry experts, imparting valuable lessons, from the importance of resilience to the value of continuous learning, that continue to guide his approach as the CEO of PawPots.

Unveiling the Success Secrets

“Prioritize quality and transparency. Consumers demand high-quality, natural products they can trust,” Jad emphasizes. Understand your market and focus on meeting customer needs. Stay innovative, and invest in research and technology. Cultivate enduring connections with clients and industry partners.

Always listen to your customers and iterate based on their feedback. Remain resilient and adaptable to navigate the challenges of entrepreneurship. Focusing on these key areas can help build a strong foundation and make a meaningful impact in the pet food sector.

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