Garrett Caplin: A Dignified Leader with Altruistic Qualities

The healthcare sector has always been crucial to human life. After the breakout of the COVID-19 pandemic, the right healthcare and medical infrastructure became even more important. The pandemic has driven a credible number of healthcare leaders around the globe to come to the forefront and serve humanity.

Mr. Garrett Caplin is a veteran corporate leader and industry innovator who exemplifies exceptional leadership and vision. As CEO of Pulse Clinical Alliance, Garrett spearheads the organization’s day-to-day operations. He began his journey in the healthcare sector at the onset of the COVID-19 pandemic. With over eight years of experience with major financial institutions, Garrett joined Pulse Clinical Alliance in 2021. In his pivotal role as CEO, Garrett successfully navigated significant organizational challenges and drove unprecedented growth through strategic planning and financial expertise.

Remarkable Shift from Finance to Healthcare

Garrett’s clients included business owners, including a Fortune 500 CEO. Some of them became friends in addition to being his clients. From them, he learned how to run companies and applied the same skills to operating Pulse. His experience in the finance industry also contributed significantly to his ability to manage finances effectively and keep up with a rapidly growing business.

The Key Driving Force Behind Pulse Clinical Alliances’ Notable Success

“Making sure clear and organized standard operating procedures were in place so that the company could operate like a well-oiled machine,” the visionary leader asserted.

Upon joining Pulse, Garrett and one other individual comprised the entire workforce of the organization. Initially, Garrett had to assume several roles, including sales, account management, and recruitment. This hands-on experience enabled him to gain a comprehensive understanding of the business, including its potential in each capacity and the execution of various tasks. Eventually, this helped him to gain deep insights into every role, which he leveraged to guide subsequent hires as the company expanded.

“I think that the leader should always know what it takes in every position at the company to make the whole machine run. This knowledge is invaluable when running a company,”- he explains.

Addressing the Workforce and Technology Challenges

Under Garrett’s leadership, Pulse helps health systems by reducing overall labor costs and assisting with the conversion of travel staff to permanent staff. He highlights that Pulse’s innovative approach helps its clients address the financial strain caused by overspending on contingent labor during the COVID-19 pandemic. Through the implementation of new Co-Branded MSP models, which operate as a collaborative partnership aimed to reduce overall costs for clients, Garrett aims to alleviate financial burdens for hospitals, moving beyond simply filling vacancies to delivering sustainable solutions.

Making the World a Better Place to Live in

Pulse was chosen by the state of Florida to lead a mobile immunization program during COVID-19 to deliver the vaccine to underprivileged populations. They achieved a 95% success rate in the second dose and were able to administer 50,000 vaccinations.

Driving Success with the Right Alignment Across Teams

Garrett is actively engaged on the front lines with his leadership team to make sure that there is alignment across all of the teams. They have a morning huddle where they talk about what needs to get done first and how to do it effectively by outlining roles and expectations for everyone. Delegating and trusting the leadership team to execute is a big part of what allows the visionary leader to be in multiple places at a time. “Without my skill players, like our CRO Nick Carew, this company would not be where it is today,” the leading man quoted.

Corporate Ethos

Communication, execution, and knowing its clients are the three focal points that Pulse Clinical Alliance includes in its corporate ethos. Further, the team has bi-monthly touchpoints with the clients to stay up-to-date with their current challenges so that they can be there to assist at a moment’s notice.

Sailing through the Challenges

The healthcare sector is facing a significant nurse shortage, with projections from the WHO indicating a global deficit of 13 million nurses by 2030. However, under Garrett’s farsighted leadership, Pulse Clinical Alliance is striving hard to deal with the problem while delivering the best healthcare solutions.

The Roads to Travel 

With a vision for sustained growth, Garrett sets his sights on witnessing Pulse surpassing $100 million in revenue by 2030. “Keeping everyone inspired isn’t all that difficult. Once everyone understands their role in achieving the goal and that they are a part of something bigger than themselves, inspiration comes with continuous wins. Furthermore, it’s essential to ensure that each employee at the organization may achieve their objectives while also advancing the success of the entire organization,” remarks Garrett in a joyful tone.

About Pulse Clinical Alliance

Incorporated in 2016, Pulse Clinical Alliance, a joint commission-certified company, specializes in manpower and technology solutions for both public and commercial healthcare systems. Located in Jacksonville, Florida, the company serves 100+ public and private healthcare institutions nationwide with over 5,000 healthcare workers. The team at Pulse entails seasoned coordinators, project managers, account managers, and recruiters who are eager to serve others.