2025 is going to be a big year in marketing, with companies competing in an increasingly cutthroat environment, with consumers fighting inflation and an uncertain economy, and technologies like AI and machine learning disrupting traditional markets.
For small and medium-sized businesses, it’s tough out there. But if you keep your finger on the pulse and follow the key trends that will drive marketing in 2025, you’ll have a good chance of standing out from your competition.
AI and Machine Learning
We’re not quite at Cyberdyne Systems just yet (and let’s hope we never will be!), but it’s clear that AI is no longer just a buzzword or a gimmick. With the launch of OpenAI, the technology is useful, transformative, and already very much relevant when it comes to marketing.
AI tools are useful on many different levels, and we’re going to cover two of them. First, personalization. Generic ads just won’t cut the mustard in 2025, with consumers now almost expecting to get hyper-accurate personalized recommendations and customer experiences.
Further, AI-driven chatbots and voice-activated customer support will now become a hands-free experience for companies, i.e. there will be minimal need for a human component, but the consumer will still get a high-end support experience.
In 2025, you need to integrate AI in pretty much every part of your marketing efforts. Your competitors will certainly be doing it, so ignore artificial intelligence at your own peril.
Resurgence of Traditional Marketing
For many of us, the constant bombardment of email marketing, ads on YouTube and now even on services like Prime Video, pop-ups on every single website, and let’s not even talk about influencers, it’s all just becoming a little too much.
Digital marketing is effective, of course. But only if used properly, and as part of a wider holistic marketing approach. That’s where traditional methods come in, especially now, as they’re heavily underutilized.
Marketers have forgotten just how effective old school strategies like print marketing can be. The power of print is still very much there, as it adds a layer of trust, has high consumer engagement, and leaves a lasting impression.
With Influencers, Trust is Everything
AI is useful, but it also brings an element of hesitancy with consumers. More than ever, people want to feel like they can trust advertisements, that they’re from other, well, people.
Influencers are still very effective when it comes to building a personalized advertisement approach, but the market is a little saturated, which means companies need to be very careful in their approach.
Consumers are very much aware that Z-list celebrities and influencers are paid good money to peddle products. That can sometimes even have a negative effect on your marketing efforts, which is why you need to be selective with your partnerships. Pick individuals that are aligned to your brand values, and operate in a similar industry.
Sustainable Marketing with a Purpose
Stories covering controversial topics like fast fashion are increasingly driving consumers away from single-use products. Sustainability is now very important to a lot of people.
Further, consumers want to buy from companies with purpose. What you sell is still the main driver of sales, but your why is now more important than ever (see Simon Sinek’s work on this).
Being committed to sustainable efforts and positive social change should not only be done for the sake of your marketing, but embedding these qualities in your business practices will have a positive effect on your entire organization.
In 2025, dial in to what drives your company’s why, expand your involvement with meaningful causes, and attempt to be part of the solution, not the problem. If you’re authentic, it will shine through in your marketing.
Learn to Test and Pivot
Every business is different, every industry has its own quirks. Trends are useful, but you should not necessarily follow each to the letter. To really get the most out of your marketing efforts in the coming year, you need to test, test, test.
Your need to fine-tune what works, and ditch what doesn’t. Don’t be afraid to try something new if a certain strategy isn’t working, even if others keep insisting it’s the right thing to do.
Companies that continually try to improve their marketing efforts will always be competitive, whether it’s in 2025 or 2035. Be flexible, adaptive, and willing to pivot, and you will see success.